Privacy policy.

Privacy Policy
Last updated: 1/19/2025

This Privacy Policy describes how Next Level Printing Company (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nextlvlprinting.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details: including your name, address, phone number, and email.

  • Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information: including your username, password, and security questions.

  • Shopping information: including the items you view, put in your cart, or add to your wishlist.

  • Customer support information: including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Squarespace.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services to perform our contract with you. This includes processing your payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, and enabling you to post reviews.

Marketing and Advertising

We utilize your personal information for marketing and promotional purposes, including sending marketing communications by email, text message, or postal mail, and displaying advertisements for our products or services. This may involve tailoring the Services and advertising on our Site and other websites to enhance your experience.

Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. It is your responsibility to keep your account credentials safe; do not share your username, password, or access details. If you believe your account has been compromised, please contact us immediately.

Communicating with You

We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, deliver effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use, please refer to the Squarespace cookies policy. We use cookies to enhance our Site and our Services (including remembering your actions and preferences), run analytics, and better understand user interaction. You can manage cookie preferences through your browser controls, bearing in mind that blocking cookies may affect your experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances include:

  • Service Providers: With vendors who perform services on our behalf (e.g., IT management, payment processing, customer support).

  • Business Partners: Including collaborators to provide services and advertise to you, adhering to their privacy policies.

  • Consent-Based Disclosure: Sharing information with your consent, such as for shipping products.

  • Corporate Affiliates: For operational efficiency within our corporate group.

  • Legal Obligations: Compliance with legal obligations, business transactions, and protecting our rights or those of our users.

Categories of Disclosed Information
In the past 12 months, we may have disclosed the following categories of personal information for the purposes outlined above:

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

The Services may allow you to post product reviews and other user-generated content. Any content you submit to public areas of the Services will be accessible to the public, and we cannot guarantee the security of this information.

Third Party Websites and Links

Our Site may provide links to third-party websites or platforms. We are not responsible for the privacy or security of these sites. Please review their privacy policies and terms.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

Security and Retention of Your Information

While we strive to protect your information, no security measures are perfect or impenetrable. We retain your information as required to fulfill services, legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to Access / Know.

  • Right to Delete.

  • Right to Correct.

  • Right of Portability.

  • Restriction of Processing.

  • Withdrawal of Consent.

  • Managing Communication Preferences.

You may contact us to exercise these rights, recognizing that we may require verification of your identity.

Complaints

If you have complaints regarding our processing of your personal information, please contact us. If unsatisfied with our response, you may appeal or lodge a complaint with your local data protection authority, depending on applicable laws.

International Users

We may transfer, store, and process your personal information outside your country, including the United States. We will comply with applicable laws for data transfer.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at: